About
For more than eight years, I served as Director of Business Operations at Kent Hospitality Group, a multi-concept hospitality company spanning restaurants, bakeries, and athletic clubs across 15 properties and more than 600 employees. I came in early and helped build the operations and technology infrastructure from the ground up: back-office systems, POS systems, email and communications platforms, procurement processes, staff systems, and everything in between.
I was the person people called when something broke and the person who tried to make sure it didn't. I come from a family of engineers and builders. I tinker. I develop apps in my spare time. And I genuinely like working through hard problems with people who care about what they're building.
Tilden exists because most small businesses deserve a real operations partner, not a vendor hotline. If something comes up we haven't seen before, we'll figure it out.
Why tilden.
01 / EXPERTISE
Systems That Work
From design to, install, to implementation. I can help with all parts of your company's lifecycle. We'll find ways to keep the team focusing on what's important and find ways to save money for the bottom line.
03 / CLARITY
Owner Mindset
I treat your operations like my own. My focus is on eliminating chaos through smarter comms, and owned problems.
02 / STRATEGY
Ops-First Technology
I've been in your shoes and as a builder and tinkerer, I also know how to design solutions that actually solve hard problems for small businesses.
04 / GROWTH
A Partner, Not a Vendor
Tilden exists to provide small businesses with a dedicated technology and operations partner. If a new challenge appears, I will figure it out.